We strive to ensure your satisfaction with our services. If you wish to cancel your order or service, you may do so within 2 days of placing the order or before the service has been initiated. Refunds will be processed if the cancellation is made within this period or if the service/product was not as described. Please note that customized services/products or those already delivered are not eligible for cancellation or refund. Refunds will be issued to the original payment method and may take 7 days to reflect in your account.